Policies

amy hood arts

Policies

I accept PayPal and credit card via PayPal. PayPal does not require you to have an account in order to pay with a credit card through their service.

Payment must be made within 3 days of order, or the order will be cancelled.

I ship using USPS first class mail with tracking. Fine art prints and watercolors include insurance. If you need to upgrade for faster delivery or wish to add insurance to any other items, please contact me first and we'll figure out pricing. 

Any customs fees are paid for by buyer (items ship from the United States). 

If using PayPal, I ship to the PayPal address unless notified otherwise in the notes to seller.

I want you to be happy. If you are not, you are welcome to return your item (buyer to pay return shipping costs, except for faulty items) for refund or exchange, within 7 days of receipt of item. 

Personalized (custom ordered) items cannot be exchanged. If you are interested in a personalized item, we will discuss the return policy as part of the pre-order convo.

I include tracking as part of my standard shipping. Fine art prints and watercolors include insurance. If you are interested in insurance for other items, please contact me before ordering.

If you are interested in a color, theme, design, or size that you don't see listed, please contact me to discuss custom orders. Timing on custom orders may vary depending on specifications (yours) and life (mine), so if you need something by a certain date, contact me as soon as possible so we can try to make it happen.